Nearly everyone you meet in IT has had someone teach them a bunch of what they know or at least give them some sage advice on how to surpass their peers. Very few of us learn everything on our own (though you will learn some hard lessons by screwing things up – it’s just part […]
Tag: career
“You should be so lucky!”
“You should be lucky to have a job at a time like this!” You’ve probably heard that line at least once in your life from a parent or relative. It’s the conversation-ender any time you complain about your job or benefits being cut or something else that you don’t feel like you should have to […]
How to Graduate from Helpdesk
I read a lot of posts these days about folks who are celebrating their graduation from helpdesk roles into more technical positions. I’ve noticed a lot of common traits in the folks I’ve personally seen make the jump from helpdesk to other roles. Some of these traits have to be learned; others, practiced. Some of […]